We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, or legal process served on our website.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
All clothing is MADE TO ORDER, processed and designed within 10-14 BUSINESS DAYS OF ORDERING. This does NOT include weekends and/or holidays. This does not include shipping. If you have any questions, please contact us at firstname.lastname@example.org.
Our fashions are processed and designed within 10-14 business days of order received. This DOES NOT include weekends/or holidays, and DOES NOT include SHIPPING TIME. If you have any questions, please contact us at email@example.com.
All jewelry is handmade generally one of a kind pieces unless otherwise indicated that it can be reproduced. Once an item has been sold it will be indicated on the item.
We will provide an exchange/store credit return on new unworn, undamaged, unwashed merchandise within 5 days of receiving your order, from the tracking receipt date. Please allow up to 5-7 business days from when your Exchange Return is delivered back to our office for the item to be processed and shipped. We are not responsible for shipping cost on Returned Items.
Once the order is placed, it cannot, for any reason, be cancelled. You can, however, within 24hrs, make a change to your order. Email Customer Service at firstname.lastname@example.org.
Be sure to enter your Order # in the Subject line to Request the Order Change. After 24hrs, the order has been sent to processing no changes can be made.
If you have received a defective item or believe it was damaged in transit, please contact us immediately at email@example.com for assistance. We want you to be satisfied, and will be happy to exchange it for a non-damaged item. You must contact us within 3 business days of package arrival, per the tracking receipt date.
All items purchased On Sale: NO RETURNS/NO EXCHANGE IT IS A FINAL SALE!
Orders placed after 5pm CST will begin processing the next business day. Upon shipment, you will receive an email with your tracking information. If the item you ordered is out of stock, you will be notified by e-mail. Please completely review your order for accuracy prior to submitting. If you need to make a change to your shipping address once your order has been processed, please email Customer Service at firstname.lastname@example.org.
All account information for our Clients is held in strict confidence. We do not sell or share your information with anyone. We only collect information like your name, email address, mailing address, phone number, and billing information so we can provide customer transactions described on our website.
We use other third parties, such as a credit card processing company,(PAYPAL) to bill you for services regarding your order. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.
If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing: email@example.com. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information and our Clients’ information is important to us. When you enter sensitive information, such as login credentials and credit card information, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email: firstname.lastname@example.org.
We post customer testimonials on our website, which may contain personal information. We do obtain our Clients’ consent to post their name along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please email: email@example.com.